ROCASUBA, Inc has a 100% customer satisfaction policy. We take our customer service very seriously and wish each and every customer to be happy with their purchase. If for any reason you are dissatisfied with our products, you may call the ROCASUBA, Inc office at 877-760-6677 (Open Monday through Friday, 9-5 EST) and speak to a live person or e-mail email@example.com. You may also reach us by mail at ROCASUBA, Inc, 168 Industrial Drive, Building 1, Mashpee, MA 02649 with a letter explaining your experience. We will be happy to provide you with a replacement product or refund for purchases within a two year time period.
Sign up to get the latest on sales, new releases and more …
RapidLash® products are ophthalmologist approved and clinically-proven to be safe and effective for every consumer, but, unfortunately, we are seeing counterfeiters flooding the market with fake RapidLash® products.
Counterfeit products can be found at many websites and auction sites such as Amazon, Alibaba, Overstock, eBay, and many others.
The only way to ensure that your RapidLash® products are the real deal and contain theoriginal tested, safe and effective formula, is to buy directly from an authorized retailer/seller.
In the U.S., only purchase RapidLash® products directly from rapidlash.com or from other authorized retailers found on the Store Locator page. For International purchases, please firstname.lastname@example.org be connected with an authorized distributor/seller.
If the price on RapidLash® products seems way too good to be true, then it probably is.
Avoid all auction-based websites when purchasing RapidLash® products.
Be wary of all individual sellers online. Counterfeit sellers will generally not list phone numbers, email addresses, or websites. They will not be affiliated with a reputable company.
We do not authenticate or guarantee any RapidLash® products purchased on Amazon, Alibaba, Overstock, or eBay among others.
Have a question about a RapidLash® product? We are here to help. For US and Canada Ordering & Customer Service Inquiries, please call 877.760.6677